Terms of Use

1) Eligibility & Accounts

• Must be 18+ to use the Platform.

• Provide accurate account info and keep credentials confidential; you’re responsible for all activity under your account.

• We may reclaim usernames or suspend accounts that violate these Terms or the law.

2) Service Description

The Platform enables Hosts to publish listings and Members to discover and obtain lodging licenses. We provide software tools for discovery, messaging, identity verification workflows, and license documentation. We are not a party to any license between Host and Member and we do not collect, hold, or transmit payment or license fees.

3) Accuracy of Information

Hosts control their listings and are solely responsible for accuracy. Members should review listing details carefully before confirming a license block and before sending any off-platform payment.

4) Acceptable Use

• Don’t use the Platform for unlawful, abusive, deceptive, or fraudulent activity.

• No scraping, harvesting, or bulk extraction without written consent.

• No reverse engineering, interference, or attempts to bypass security or access controls.

• No automated access (bots/scripts) without our explicit permission.

• No impersonation, account selling, or misleading identity.

• Don’t post or transmit malware, exploits, or content that disrupts the Platform.

5) User Content & License

If you submit reviews, photos, messages, or other content (“User Content”), you grant the Platform a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, publish, display, and distribute such content to operate and improve the service. You represent you have the rights needed and your content does not violate others’ rights or the law.

6) Third-Party Services & Links

The Platform may link to third-party sites or use third-party processors. We don’t control and aren’t responsible for third-party content, outages, errors, or policies. Your use of third-party services is at your own risk and subject to their terms.

7) Marketplace Role & Payments

License arrangements are directly between Host and Member. The Platform does not process, collect, escrow, or guarantee license fees. Hosts collect license fees off-platform (e.g., Zelle, bank transfer) and may mark a license block as paid/confirmed in the dashboard. Off-platform license fees are at the parties’ own risk; the Platform is not a party to those transactions and is not liable for non-payment, chargebacks, reversals, delays, or disputes.

7A) Platform Fees

The Platform may charge Hosts separate platform fees (e.g., listing or per-room membership fees) and may offer optional paid services. Any such Platform fees are billed by us to the Host and are independent of any amounts exchanged between Host and Member. Members are not charged license fees by the Platform.

8) Privacy & Data

See our Privacy Policy. By using the Platform, you consent to electronic communications and our handling of data as described there.

9) Electronic Signatures & Notices

You consent to transact electronically. Clicking actions such as “Join” or “Confirm License,” checking boxes, and submitting forms constitute your electronic signature and have the same effect as a signed writing.

10) Site Management & Availability

• We may monitor, remove, or restrict content and access to protect the Platform.

• We may modify, suspend, or discontinue all or part of the Platform without notice.

• Uptime is not guaranteed; maintenance or outages may occur.

11) Intellectual Property

All software, code, design, and content on the Platform are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without written permission.

12) DMCA/Copyright

If you believe content infringes your copyright, contact legal@renovationassistant.com with a notice that includes: your contact info, identification of the work and allegedly infringing material, a statement of good-faith belief, and your signature.

13) Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON’T GUARANTEE ACCURACY, AVAILABILITY, OR SECURITY.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

15) Indemnification

You agree to indemnify and hold harmless the Platform and its affiliates, officers, and employees from claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Platform, your User Content, or your violation of these Terms or applicable law.

16) Dispute Resolution (Informal → Arbitration) & Class Waiver

• Informal Resolution: Before filing a claim, the parties will try to resolve disputes in good faith within 30 days after written notice.

• Binding Arbitration: If not resolved, disputes will be finally resolved by binding arbitration under the AAA Consumer Rules. Seat/venue: Clark County, Nevada, unless the AAA rules require otherwise. The arbitrator may award individual relief as permitted by law.

• No Class Actions: You and we agree to arbitrate only on an individual basis. No class, representative, or consolidated actions or proceedings.

• Time Limit: Any claim must be filed within one (1) year after it accrues or be permanently barred.

• You may seek qualifying claims in small claims court in Clark County, NV instead of arbitration.

17) Governing Law & Venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws rules. For matters not subject to arbitration, the exclusive venue is the state or federal courts in Clark County, Nevada, and you consent to their jurisdiction.

18) Modifications & Corrections

We may update these Terms or correct errors on the Platform at any time. Continued use after updates are posted means you accept the revised Terms.

19) Termination

We may suspend or terminate access immediately for violations, abuse, fraud, non-payment of Platform fees (if any), or legal compliance. Upon termination, your right to use the Platform ends.

20) Miscellaneous

• If any provision is unenforceable, the rest remain in effect.

• No waiver of any term is a continuing waiver.

• You may not assign these Terms without our consent; we may assign them.

• These Terms (plus any referenced policies) are the entire agreement regarding the Platform.

Contact

For questions or notices, contact: support@renovationassistant.com